How to Annoy Me...
Saturday, June 25, 2005
I got up this morning and decided to go to breakfast at Le Madeline here in Plano. I love going to breakfast alone with a good book. I always get the croque martin and potato galette - not really diet food, but I run it off later in the day.
Anyway, I get their this morning and this old couple and their granddaughter are in line ahead of me and we are the only customers in line and they tell me to go in front of them because they can't make up their minds. So I proceed to the front of the line and the manager is hustling around doing a lot of nothing and he finally goes back to the old couple and waits on them despite the fact that they told me to go in front of them! Ugh. I was so upset with him - he should have asked, "Who's Next?" or something if he was confused about the situation.
So then I finally get to order and they don't have what I want and they say, "It will take 10 minutes to make it" - she says it like she is hoping that I will change my mind to something else and I reply, "That's fine."
30 minutes goes by and I am reading away in my book and the food never arrives. I storm up to the counter and demand my money back. Apparently this happens all the time or I looked like I was ready to explode because the guy didn't even bat an eye - he immediately started gettting my money back.
Needless to say, Le Madeline is on the top of my $h!t list for a good while. They are already pretentious and over-priced and so they can't afford to give bad service.
Leaving I thought I had their customer service number and I didn't so I am going to go back up there and ask for both the number and the managers name and then I am going to make a phone call - because if you don't stand up when you are wronged, then you are telling that person that the wrong they did was alright.
Anyway, I get their this morning and this old couple and their granddaughter are in line ahead of me and we are the only customers in line and they tell me to go in front of them because they can't make up their minds. So I proceed to the front of the line and the manager is hustling around doing a lot of nothing and he finally goes back to the old couple and waits on them despite the fact that they told me to go in front of them! Ugh. I was so upset with him - he should have asked, "Who's Next?" or something if he was confused about the situation.
So then I finally get to order and they don't have what I want and they say, "It will take 10 minutes to make it" - she says it like she is hoping that I will change my mind to something else and I reply, "That's fine."
30 minutes goes by and I am reading away in my book and the food never arrives. I storm up to the counter and demand my money back. Apparently this happens all the time or I looked like I was ready to explode because the guy didn't even bat an eye - he immediately started gettting my money back.
Needless to say, Le Madeline is on the top of my $h!t list for a good while. They are already pretentious and over-priced and so they can't afford to give bad service.
Leaving I thought I had their customer service number and I didn't so I am going to go back up there and ask for both the number and the managers name and then I am going to make a phone call - because if you don't stand up when you are wronged, then you are telling that person that the wrong they did was alright.